The collection, processing and use of personal data by com.X is carried out according to the legal provisions of data protection and the common guidelines of the Working Group of German Market and Social Research Institutes (ADM), the Association of Social Science Institutes (ASI) and the Professional Association German market and social researcher (BVM).
Notification: When collecting your PII, we will promptly and appropriately inform you about any personally identifiable information we collect, how we use it, and to what kind of third parties we will make this data available.
Options: We offer you options about how we should use your PII and how we should make it available to third parties and we will respect your decision. When registering, you may be asked to provide your contact details and demographic information as well as information on topics and content relevant to the survey. In our interviews and online surveys, you can always give additional particulars.
Access: We will provide ways for you to access your personal information, as required by law, so you can correct inaccuracies.
Security: We will take appropriate physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
Enforcement: We will regularly review how we’re meeting these privacy promises, and we’ll provide an independent way to resolve complaints about our privacy practices.
Liability: In some circumstances we may share PII with third party service providers, with whom we have contractually agreed to perform services on our behalf. It is constituent to our third party contracts that personal data disclosed to third parties may only be used for limited and well-defined purposes that are in accordance with your consent. Furthermore, the third party concerned must guarantee the same level of data protection as com.X. In the case of subcontracting, com.X remains responsible for complying with the provisions of the GDPR and other data protection regulations.
Data Integrity and Limitations. We will collect only as much personal information as we need for specific, identified purposes, and we won’t use it for other purposes without obtaining your consent. We will take appropriate steps to make sure the personal information in our records is accurate.
Conciliation. We will address any disagreements regarding potential misuse of data, and have policies & procedures in place to investigate and resolve disputes.
Survey participants have the right to revoke their consent at any time without providing a justification. Furthermore, collected data can be corrected, deleted or limited as required. You can request detailed information on the scope of our data collection at the address below. Data transfer can be requested if you should wish to transfer your data to a third party.
Complaints, inquiries and other concerns should be addressed to:
com.X Institut für Kommunikations-Analyse und Evaluation
Tel: +49 (0)234 325 0830
Tel:+ 49 (0)234 325 0830
com.X Institut für Kommunikations-Analyse & Evaluation, Ehrenfeldstr. 34, 44789 Bochum
If your inquiry is not satisfactorily addressed, contact the com.X Regulatory Authority:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Tel: + 49 (0)2 11 384 24-0